Businesses that have outgrown informal planning, but haven't yet built a proper S&OP process, live in a permanent state of reaction. We build processes sized to where your business actually is, not an enterprise template that assumes headcount you don't have.
Demand surprises regularly trigger emergency freight or expedited orders.
Sales, procurement and operations effectively plan separately, then collide.
Forecast accuracy is never formally reviewed, so no one knows if it's improving.